On Monday 4th March Cribble was heavily attacked on social media including facebook and twitter with tweets reaching 1 million followers of the initiators and their associates.
The allegations that Cribble drivers are not TFL licensed are completely untrue. The misconception arose because the researchers were unable to obtain TFL driving licence details from the TFL website. This is somewhat of an embarrassment for both TFL and the claimant highlighting both the poor usability of the website and the negligence of the author to make false claims on this basis. Clearly, all the Cribble drivers have valid TFL Licenses and can be verified by anyone who can understand the cryptic user interface supplied by TFL. Should the authors have tried to book a ride then the TFL Licence number of the driver would have been provided by Cribble.
Despite this unfair and unhelpful publicity Cribble continues along the path to a launch in London on March 11 with a solution that offers client choice whilst giving the drivers an opportunity to establish market rates through fair competition.
In the mean time, we hope and expect that Tim Fenton @zillo_street and his associates will have the decency to post this correction with the same enthusiasm as they had yesterday.